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Amazon remains bullish on AI as Alexa+ rolls out

Retail Dive LogoRetail Dive19h ago

Amazon remains bullish on AI as Alexa+ rolls out - Retail Dive

Quick Summary:

The AI agent has reached more than 100,000 users to a positive early response, but Amazon is just beginning to reinvent CX through AI, according to CEO Andy Jassy.

CX experts expect agentic AI to become a customer experience staple.

Jassy gave updates on Amazon’s AI investments against a backdrop of the company’s financial performance.

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Amazon remains bullish on AI as Alexa+ rolls out - Retail Dive (Picture 1)Amazon remains bullish on AI as Alexa+ rolls out - Retail Dive (Picture 2)Amazon remains bullish on AI as Alexa+ rolls out - Retail Dive (Picture 3)Amazon remains bullish on AI as Alexa+ rolls out - Retail Dive (Picture 4)

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Article Details

Author / Journalist: Bryan Wassel

Category: Business

Markets:

Topics:

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2025-05-08 @ 09:34:00 (19 hours ago)

News Timezone: GMT +8:00

News Source URL: retaildive.com

Language: English

Article Length: 546 words

Reading Time: 4 minutes read

Sentences: 21 lines

Sentence Length: 26 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © Retail Dive

News ID: 28495995

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About Retail Dive

Retail Dive Logo

Main Topics: Business

Official Website: retaildive.com

Update Frequency: 1 posts per day

Year Established: 2012

Headquarters: United States

News Last Updated: 1 days ago

Coverage Areas: United States

Ownership: Independent Company

Publication Timezone: GMT +8:00

Content Availability: Worldwide

News Language: English

RSS Feed: Available (XML)

API Access: Available (JSON, REST)

Website Security: Secure (HTTPS)

Publisher ID: #97

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  • URL: https://person1204.beamstart.com/news/amazon-remains-bullish-on-ai-17467196899014

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